Privacy Policy

Privacy Policy

Effective Date: 2023/12/2
Website: www.le-tian.com.cn
Company: GUANGZHOU LE TIAN PEN CO., LTD

GUANGZHOU LE TIAN PEN CO., LTD (“we”, “our”, “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.le-tian.com.cn or contact us for business inquiries, product information, or services.

By accessing our website, you agree to the terms described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide Directly

Name, company name, email address, phone number

Inquiry details submitted through contact forms

Address or shipping information (if applicable)

Any additional information provided voluntarily

1.2 Automatically Collected Information

When you visit our website, certain data is collected automatically:

IP address

Browser type and version

Device information

Pages visited and time spent on each page

Referring websites

Cookies and tracking technologies data

1.3 Cookies

We use cookies to improve website performance and user experience. Cookies help us analyze traffic and understand user behavior.


2. How We Use Your Information

We may use the information collected for the following purposes:

To respond to your inquiries or quotation requests

To provide product information, services, or customer support

To improve and optimize our website

To process business communications

To analyze website traffic and user interactions

To enhance security and prevent fraudulent activities

To comply with applicable legal obligations

We do not sell your personal information.


3. How We Share Your Information

We may share your information only in the following circumstances:

Service Providers: Such as hosting providers, analytics services, logistics partners, or payment processors.

Legal Requirements: When required by law, court order, or government authority.

Business Transfers: In case of merger, acquisition, or restructuring.

We do not share personal data for advertising purposes.


4. Data Retention

We retain your information only for as long as necessary:

To fulfill the purpose for which the information was collected

To comply with legal or contractual requirements

To resolve disputes or enforce agreements

You may request deletion of your personal data at any time.


5. Security of Your Information

We implement reasonable technical and organizational measures to protect your personal data, including:

Secure servers

Access control

Data encryption (where applicable)

Regular monitoring against security risks

While we strive to protect your information, no online transmission is 100% secure.


6. Your Data Protection Rights (GDPR Applicable)

If you are located in the European Union, you have the following rights:

Right to access your personal data

Right to correct inaccurate information

Right to request deletion (“right to be forgotten”)

Right to restrict processing

Right to object to processing

Right to data portability

Right to withdraw consent at any time

To exercise any of these rights, please contact us at the email listed below.


7. Third-Party Services

Our website may use third-party services such as:

Google Analytics

Cloud hosting providers

Email communication tools

These third parties may collect data according to their own privacy policies. We recommend reviewing their policies when applicable.


8. International Data Transfers

As a global manufacturer and exporter, we may transfer your data outside your country of residence.
We ensure such transfers comply with relevant data protection laws.


9. Children’s Privacy

Our website and services are not intended for children under 16.
We do not knowingly collect personal information from minors.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.

Continued use of our website indicates acceptance of the updated policy.


11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

GUANGZHOU LE TIAN PEN CO., LTD
Website: www.le-tian.com.cn
Email: sales12@le-tian.com.cn
Phone: +86 137 6332 9430

Contact form